US HR - Employee Relations

Job Description: US HR Executive / Senior Executive – Employee Relations (US Staffing)

Company: eTeam Inc.

Position: US HR Executive / Senior Executive – Employee Relations

Industry: US Staffing / IT Consulting

Experience: 2–5 Years in US Staffing HR & Employee Relations

Location: Delhi NCR (Hybrid – Minimum 1 week/month Work-from-Office required)

Shift: US Shift (Night Shift)

Notice Period: Immediate Joiners Preferred

Job Overview

We are looking for an experienced US HR Executive / Senior Executive with dedicated experience in the US Staffing industry. In this role, you will be responsible for managing end-to-end Employee Relations (ER), consultant support, client-site performance issues, and workplace compliance for our US and Canada-based contingent workforce (W2, C2C, 1099) and internal team members.

Note: This role strictly requires prior experience handling Employee Relations within US Staffing operations. Candidates whose experience is limited solely to onboarding, pre-employment screening, or basic HR coordination will not be considered.

Key Responsibilities

• US Staffing Employee Relations & Issue Resolution:
• Serve as the primary HR point of contact for US/Canada-based consultants, contractors, and W2 employees across various client locations.
• Handle day-to-day employee grievances, payroll/timesheet escalations, project roll-offs, performance feedback, and workplace conflict resolution.
• Manage Performance Improvement Plans (PIPs), disciplinary actions, and early project terminations in alignment with account managers and client expectations.
• Client & Account Partnering:
• Work closely with US Delivery Managers, Account Managers, and Implementation Partners to address candidate retention risks and performance bottlenecks.
• Facilitate smooth communication between consultants and client managers to ensure high assignment completion rates.
• US Labor Law Compliance & Policies:
• Maintain comprehensive case logs, documentation, and compliance records for all employee relations inquiries and investigations.
• Ensure compliance with US employment practices (at-will employment, state-specific labor regulations, harassment protocols) across various states.

Key Requirements & Qualifications

• US Staffing Experience: 2 to 5 years of core experience in US HR & Employee Relations specifically within a US Staffing / IT Recruitment firm.
• Workforce Dynamics: In-depth familiarity with US tax terms (W2, C2C, 1099), work visas (H-1B, OPT/CPT, Green Card, US Citizen), and contractor management.
• Exclusions: Candidates with background restricted only to Onboarding, Offboarding, or documentation coordination are not suitable.
• Location & Hybrid Model: Preference for candidates based in Delhi NCR (or open to relocating) who can work from the office for at least 1 week per month.
• Availability: Immediate joiners or candidates with a short notice period (15 days or less) will be prioritized.
• Communication: Exceptional written and verbal English communication skills for interfacing with US candidates, client managers, and internal leadership.

How to Apply

Interested candidates meeting the criteria can send their updated resume or connect directly:

• 📧 Email: sagaur@eteaminc.com
• 📱 Phone: +91 8745848066