Travel Agent

Company Description My Ticket Creator is a travel services company focused on providing reliable, cost-effective, and personalized travel solutions. The organization specializes in arranging transportation and related services for individuals and groups, ensuring smooth and hassle-free journeys. Team members work closely with customers to understand their needs and recommend suitable options. The company values efficiency, transparent communication, and a customer-first approach. Joining My Ticket Creator offers the opportunity to grow in a dynamic travel environment and contribute to delivering quality service.

Role Description This is a full-time, on-site Travel Agent role based in Dwarka. The Travel Agent will assist customers with booking reservations for flights, trains, buses, and car rentals, ensuring accurate and timely confirmations. Day-to-day responsibilities include handling inquiries, providing destination and travel information, preparing travel itineraries, and managing changes or cancellations. The role also involves coordinating travel arrangements, recommending suitable options based on customer needs and budget, and maintaining records of bookings and payments. The Travel Agent will work closely with the sales team to promote services, follow up with customers, and support a positive experience throughout the travel planning process.

Qualifications

• Candidates should possess skills in Reservations and Travel Arrangements to efficiently plan and manage end-to-end trips.
• Candidates should possess strong Customer Service skills to handle inquiries, resolve issues, and maintain positive client relationships.
• Candidates should possess experience with Car Rental and related booking processes to offer comprehensive travel solutions.
• Candidates should possess Sales skills to promote services, convert leads, and meet booking targets.
• Strong communication and interpersonal skills, with the ability to explain options clearly and professionally.
• Attention to detail and accuracy in managing bookings, documentation, and payment information.
• Basic computer proficiency and familiarity with booking platforms or travel software.
• Prior experience in travel, hospitality, or customer-facing roles is an advantage; relevant certification or training in travel and tourism is beneficial.