Training & Development Head

WE’RE HIRING

Training & Development (T&D) Head Location: Ayodhya, Uttar Pradesh

At Pakka, we believe capability grows when expectations are clear, learning is purposeful, and improvement is continuous. We’re looking for a T&D Head to build standardized processes, strengthen role clarity, assess team capabilities, and translate learning needs into measurable performance improvement.

What You’ll Lead

• Process Standardization & Role Clarity

· Establish and standardize processes in collaboration with internal teams, including clear SOPs and role expectations.

· Review and optimize role profiles and commitments, mapping technical, functional, behavioural, and leadership competencies.

· Enable teams and leaders to create and maintain role profiles that clearly define responsibilities and required capabilities.

• Assessment, Grading & Training Needs Identification

· Design an assessment framework suited to Pakka’s operating context, including appropriate assessment methods and parameters.

· Identify and prepare the right assessment panel; guide panel members on the assessment model and its application.

· Conduct assessments to identify strengths, development areas, and training needs, and establish a consistent grading mechanism for team members.

• Training Delivery & Trainer Development

· Identify internal trainers and design and deliver Train-the-Trainer (TTT) programs.

· Develop monthly and annual training calendars based on identified needs across technical, functional, behavioural, and leadership skills.

· Coordinate learning interventions and ensure training objectives are clearly defined and achieved.

• Training Effectiveness & Continuous Improvement

· Standardize training content in line with learning objectives and role requirements.

· Measure training effectiveness through participant feedback, pre- and post-training assessments, and other appropriate evaluation methods.

· Use assessment results and effectiveness data to refine learning interventions and support continuous improvement.

• Learning Systems, Data & Budget

· Drive effective use of the Learning Management System (LMS) and maintain accurate, accessible training records and relevant data.

· Analyze capability and training data to inform priorities, track progress, and support a data-driven learning culture.

· Plan and manage the training budget and evaluate the utilization and value of learning investments.

• External Partnerships

· Identify and evaluate external training agencies, trainers, and institutes based on learning requirements.

· Build relationships with relevant institutes and learning partners, and negotiate training costs to ensure value.

What We’re Looking For

· Bachelor’s degree, preferably in Engineering; a master’s degree in Human Resources, Business Administration, or a related field will be an added advantage.

· 8+ years of experience in Training & Development, Learning & Development, capability building, or a related people-development role.

· Demonstrated experience in process standardization, SOP adherence, role profiling, and competency mapping.

· Experience designing assessment frameworks, grading systems, and training-needs identification processes.

· Hands-on experience in technical, functional, behavioural, and leadership training, including Train-the-Trainer initiatives.

· Ability to measure training effectiveness through feedback, pre- and post-assessments, and data analysis.

· Experience with LMS administration, training records, and training-budget management.

· Strong collaboration and stakeholder-management skills, including working with external trainers, agencies, and institutes.

How You’ll Create Impact

· Standardized processes, clear SOPs, and well-defined role expectations.

· Role-based capability mapping and a consistent assessment and grading process.

· Targeted development plans that address individual and team capability gaps.

· More effective training delivery and measurable improvement in learning outcomes.

· Reliable learning data, stronger LMS governance, and disciplined training-budget management.

· A culture of continuous learning, accountability, and performance excellence.

Why Pakka? At Pakka, we’re building a culture where learning and continuous improvement help every team member grow and contribute to shared excellence.

Ready to build a learning culture that strengthens performance?