Telesales in real estate

Company Description Investors Centre is a real estate organization focused on helping clients discover and invest in suitable property opportunities. The company emphasizes transparent transactions, accurate market information, and customer-centric guidance for buyers and investors. Team members work closely with clients to understand their needs and offer tailored solutions across residential and commercial segments. Investors Centre values ethical practices, long-term relationships, and consistent professional growth for its workforce.

Role Description This is a full-time, on-site Telesales role based in Noida. The Telesales professional will engage potential and existing clients via phone to promote real estate projects, explain property features, and address initial queries. Daily tasks include managing inbound and outbound calls, qualifying leads, maintaining updated records in CRM systems, and coordinating follow-ups to convert inquiries into site visits and closures. The role involves collaborating with the sales and marketing teams, sharing client feedback, and participating in regular training sessions to stay informed about inventory, pricing, and market trends. The position requires a focus on delivering a positive customer experience while meeting individual and team sales targets.

Qualifications

• Strong Communication and Customer Service skills, with the ability to build rapport over phone calls and handle inquiries professionally.
• Proven Sales and Customer Support abilities, including lead qualification, follow-up, and basic negotiation to support property closures.
• Experience providing Training or mentoring on products, processes, or scripts is beneficial for supporting team development.
• Comfort working with CRM tools, call logs, and basic office software to maintain accurate client and lead information.
• Goal-oriented mindset, resilience in handling rejections, and ability to work in a fast-paced, target-driven environment.
• Good understanding of or interest in the real estate sector; prior telesales or real estate experience is an advantage.
• Minimum educational qualification: high school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
• Fluency in English and Hindi, with clear and confident telephone etiquette.