Technical Writer - Off roll - Third Party Payroll

Technical Writer - Off roll - Third Party Payroll

Company: Crisil

Job Location: Hyderabad, Telangana, India

Employment Type: Full-time

Experience Required: 5+ years

Job highlights

Required Qualifications .

Technical

Skills .

5+ years of experience in technical writing,preferably for software applications .

Proficiency in documentation tools (e.g.,Confluence,github) .

Experience with API documentation tools (e.g.,Swagger,Postman) . .

Key Responsibilities

Technical Documentation Creation & Maintenance

Develop and maintain comprehensive user documentation for Spark Assist application functionality

Create detailed workflow and process flow documentation

Write clear, concise API documentation including endpoints, parameters, and integration guides

Produce user guides, quick start guides, and troubleshooting documentation

Develop onboarding materials and training documentation for new users

Create integration guides for developers and technical stakeholders

Maintain API reference documentation with code examples

Maintain version control and ensure documentation accuracy across application updates

Collaboration & Quality Assurance

Work closely with product managers, developers, and UX designers

Review and edit documentation for clarity, accuracy, and consistency

Establish and maintain documentation standards and style guides

Conduct regular documentation audits and updates

Required Qualifications

Technical Skills

5+ years of experience in technical writing, preferably for software applications

Proficiency in documentation tools (e.g., Confluence, github)

Experience with API documentation tools (e.g., Swagger, Postman)

Basic understanding of software development processes and terminology

Familiarity with markup languages (Markdown, HTML)

Communication & Analytical Skills

Excellent written and verbal communication skills

Ability to translate complex technical concepts into user-friendly language

Strong attention to detail and organizational skills

Experience working in Agile development environments

Adding some more context

TW is required for the Spark Assist project

Will be required to draft dev as well as end user documentation

Since Spark Assist is likely to be rolled out to external user very soon, the whole app knowledge base, user guide etc etc will need to be written by TW The writeup will also go on Lerning Xchange may form a part of regular training material.

This will be a long term role, will full clarity and visibility atleast this end of year and beyond that point # 4 will kick in (FY 26) .