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Graticare

Technical Support Executive

Graticare

Ranchi, Jharkhand, India
Full-Time
Posted 13 days ago

Opens the application on apna.co

Job Description & Responsibilities

Responsibilities Handle customer queries via phone, and chat. Diagnose and resolve software issues. Escalate complex cases and follow up for resolution. Guide clients through setup and troubleshooting steps. Maintain accurate support records and feedback. Requirements 0–3 years of experience in tech support or help desk role. Strong communication and problem-solving skills. Good Computer knowledge. Customer-oriented with a learning mindset. Must comply with Medical industry holiday norms. Why Join Us Innovative, supportive work culture. Career growth opportunities. Competitive salary and benefits.

Job Details

Employment TypeFull-Time
Work ModeOn-Site
Experience0 – 3 years
Positions1

Posted by

N/A

Posted on:

16 Oct 2026

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