Technical Author - Html / Css

Using our full-stack SaaS solutions, customers in electric, gas, water utilities, transportation, and construction are transforming asset inspection and maintenance - and complying with biodiversity net gain mandates and carbon capture goals. AiDASH exists to safeguard critical infrastructure and secure the future of humanAIty™. We are a Series C climate tech startup backed by leading investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, Lightrock, Marubeni, among others. We have been recognized by Forbes two years in a row as one of 'America's Best Startup Employers.' We are also proud to be one of the few climate software companies in Time Magazine's 'America's Top GreenTech Companies 2024'. Deloitte Technology Fast 500™ recently ranked us at No. Collaborate with the cross-functional teams in an Agile environment to understand feature requirements and translate them into documentation.

Ensure consistency and alignment with AiDASH Writing Style Guide and content standards.

Contribute to content strategy for user onboarding and product adoption through online help, tooltips, walkthroughs, and in-app guidance.

Bachelor's or Master's degree in English, mass communication, computer science, or a related field.

Minimum 4 years of experience in technical writing for software or SaaS-based products.

Basic experience with image editing tools (e.g., Snagit, Photoshop).

Experience working with SaaS products or platforms involving AI/ML or Big Data.

Hands-on experience with creating tutorial videos or using video editing tools (e.g., Familiarity with digital adoption platforms (e.g., Experience with AI-powered tools for creating or managing content, and familiarity with dynamic documentation strategies.

Experience building/maintaining knowledge bases for internal audience (Confluence).

Exposure to Bitbucket, Git, HTML/CSS, etc.

We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work.

We are committed to providing an inclusive and accessible interview experience for all candidates. Please let us know if you require any accommodation during the interview process, and we will make every effort to meet your needs.