Social Media Manager (Fresher - with Digital Marketing Course)

This is a work from office profile & Job Location is Ahmedabad.

You must have completed a Digital Marketing course from a reputed institute.

Job Title: Social Media Marketing & Client Servicing Executive

Location: Ahmedabad (On-site)

Experience Required

0-1 years of experience in Social Media Marketing and Client Servicing, preferably in a digital marketing agency environment.

About The Role

We are looking for a proactive and creative Social Media Marketing & Client Servicing Executive who can think strategically, communicate effectively, and manage clients with confidence.

This role bridges the gap between clients and our internal teams — ensuring ideas are executed seamlessly, goals are met, and the clients are delighted every step of the way.

Key Responsibilities

Key Required Skills

• Excellent communication skills
• Eye for design (you should be able to distinguish between good and bad design)
• Keep up with latest trends on social media.
• Ability to multitask easily.
• Excellent time management skills.
• People management skills.

Client Servicing & Coordination

• Act as the primary point of contact for assigned clients.
• Understand each client’s business, objectives, and target audience to craft relevant strategies.
• Coordinate between clients and internal teams (design, content, and strategy) to ensure timely and quality deliverables.
• Conduct regular follow-ups, reviews, and performance updates with clients.
• Manage client feedback and ensure smooth execution of revisions or campaign updates.

Social Media Marketing

• Develop and implement monthly social media strategies aligned with client goals.
• Identify trends, insights, and opportunities to improve social media performance.
• Collaborate with the creative team to ideate campaign concepts, captions, and content calendars.
• Ensure consistency in brand voice, aesthetics, and message across platforms.
• Track and analyze performance metrics, providing monthly reports and actionable insights.

Creative & Strategic Inputs

• Stay updated with the latest social media trends, algorithms, and emerging tools.
• Bring innovative ideas to enhance engagement and audience growth.
• Suggest platform-specific strategies for Instagram, Facebook, LinkedIn, YouTube, and others.
• Monitor competitors and industry activity to identify opportunities for differentiation.

Required Skills & Qualifications

• Bachelor’s degree in Marketing, Communications, or related field.
• Minimum 6 months internship of relevant experience in social media marketing and client servicing.
• Excellent oral and written communication skills. (English, Hindi & Gujarati).
• Strong negotiation, presentation, and relationship management skills.
• Deep understanding of major social media platforms and their best practices.
• Creative thinker with attention to detail and ability to manage multiple clients simultaneously.
• Familiarity with analytics tools (Meta Business Suite etc.) is a plus.

You'll Fit In Right If

• Are passionate about social media and digital storytelling.
• Can juggle multiple clients without dropping the ball.
• Love brainstorming ideas and turning them into successful campaigns.
• Are proactive, organized, and thrive in a fast-paced agency setup.
• Have a keen eye for design quality and brand alignment.

Perks & Culture

• 24 paid leaves, yearly.
• Young, creative, and collaborative team environment.
• Opportunity to work with diverse brands across industries.
• Space to pitch ideas, experiment, and grow.
• Flexible thinking, transparent communication, and a lot of brainstorming fun!

If you have read the JD completely, the keyword is "Chimplab" - mention this in your form.

Skills: social media marketing,communication skills,design,social media