Site Reliability Engineer III- Enterprise Data Platform (Bengaluru)

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Job Summary

A Site Reliability Engineer III is a seasoned practitioner responsible for the reliability, availability, and operational health of the Enterprise Data Platform and the critical data workloads and services running on it. This role combines production operations, data platform knowledge, troubleshooting, observability, and automation practices to ensure critical data processing completes successfully, and production services meet established service expectations. The engineer monitors and supports production workloads, investigates failed or delayed data jobs, resolves production incidents, coordinates data corrections and recovery activities, and partners with Data Engineering, Platform Engineering, product teams, and other stakeholders to restore services and address underlying issues. These engineers independently manage production issues of diverse scope and complexity, serve as an escalation point for operational problems, perform root cause analysis, and identify opportunities to automate repetitive operational activities. They help improve monitoring, support procedures, runbooks, and reliability practices with a focus on reducing recurring failures and improving the overall resilience and operability of the Enterprise Data Platform.

Key Responsibility Areas

(30%) Production Operations & Data Workload Reliability

• Monitor and support