Job Description & Responsibilities

Design and Develop new ServiceNow applications and services.
Assists Business Process Analyst in estimating release level of effort.
Review any requests for enhanced feature functionality and prioritize accordingly.
Ensure latest platform upgrades and features are enabled.
Manages and resolves incidents against ServiceNow applications.
Ensure stability and performance with expertise in application maintenance, user management, and support incident management, along with strong technical abilities.
Works with the rest of the ServiceNow platform team, Platform and Process Owners on configuring and maintaining ServiceNow Platform components.
Works across applications, delivers new functionality and innovative solutions, and supports the entire development lifecycle.
Takes ownership of complex business requirements.
Should be able to lead ServiceNow upgrades by planning and execution.
Manages Instance Security, User/Group Access/Access Control Lists
Contributes to ServiceNow releases and works on incident resolution.
Extensive review of new version release notes by identifying and documenting changes to Platform functionality to understand impact (positive/negative) to implementation.
Ensure latest upgrades and features are enabled.
Work with ServiceNow and the community by participating in local user groups and knowledge events to expand Platform knowledge and network.

ServiceNow Developer | Bangalore | 6+ Yrs

Job Description & Responsibilities