ServiceNow Developer | Bangalore | 6+ Yrs

Position: ServiceNow Developer

Location: Bengaluru

Who are we?

• Krones Digital Solutions India (KDSI) is a subsidiary of the Krones Group and is a part of the Krones.Digital community.
• The Krones Group, headquartered in Neutraubling, Germany, plans, develops, and manufactures machines and complete lines for the fields of process technology, bottling, and packaging, plus intralogistics and recycling. Every day, millions of bottles, cans and containers are "processed" in Krones lines - in alcoholic and non-alcoholic beverage industries, dairy and liquid food industry as well as in the chemical, pharmaceutical and home & personal care industries.
• It is quite likely that the bottle of water, cola or juice in your hand is manufactured in one of the Krones lines!!
• Krones Digital Solutions India is created as of 2023 to be the Technology Competence Centre for Krones, focusing on developing software solutions for the Internal organization as well as for the customers of Krones Global.

Who are we looking for?

• We are currently looking for a ServiceNow Developer, who will play a crucial role in designing,developing, and deploying solutions using the ServiceNow platform.
• The position will be based out of Bangalore.

What are we looking for? (Experience/Skillsets/Must-haves)

Education

Bachelor’s degree in computer science/engineering or a comparable qualification.

Experience

8- 10 years of ServiceNow Developer experience.

• Must-haves
• ServiceNow Certificates (CSA & CAD & Scripting)
• Certificates in ITSM/OTM and IRM are a bonus.
• Basic understanding of Business Processes.
• Experience in configuring ITSM module (esp. Incident Management, Request Management, Change Management etc.)
• Excellent collaboration, communication, and presentation skills.
• Agile software development methodologies (e.g. Scrum)
•   Good to have:
• SERVICENOW TRAININGS AND CERTIFICATIONS
• ServiceNow Fundamentals
• ServiceNow System Administration (CSA)
• ServiceNow Advanced System Administration
• Scripting in ServiceNow
• ServiceNow Platform Implementation
• Application Creation in ServiceNow
• ITIL v3 foundation is a plus.

• Design and Develop new ServiceNow applications and services.
• Assists Business Process Analyst in estimating release level of effort.
• Review any requests for enhanced feature functionality and prioritize accordingly.
• Ensure latest platform upgrades and features are enabled.
• Manages and resolves incidents against ServiceNow applications.
• Ensure stability and performance with expertise in application maintenance, user management, and support incident management, along with strong technical abilities.
• Works with the rest of the ServiceNow platform team, Platform and Process Owners on configuring and maintaining ServiceNow Platform components.
• Works across applications, delivers new functionality and innovative solutions, and supports the entire development lifecycle.
• Takes ownership of complex business requirements.
• Should be able to lead ServiceNow upgrades by planning and execution.
• Manages Instance Security, User/Group Access/Access Control Lists
• Contributes to ServiceNow releases and works on incident resolution.
• Extensive review of new version release notes by identifying and documenting changes to Platform functionality to understand impact (positive/negative) to implementation.
• Ensure latest upgrades and features are enabled.
• Work with ServiceNow and the community by participating in local user groups and knowledge events to expand Platform knowledge and network.