Senior Specialist – Software Engineering (Salesforce Service Cloud Developer)

Hiring: Senior Specialist – Software Engineering Salesforce Service Cloud Developer

We are looking for an experienced Salesforce Service Cloud Developer to join our team and work on enterprise-scale Salesforce solutions.

Position: Senior Specialist – Software Engineering

Role: Salesforce Service Cloud Developer

Experience: 7–11 Years

Location: Pan India / Bangalore

Employment Type: Permanent

Compensation: Up to ₹1.75 LPM

Role Overview

The ideal candidate will have strong hands-on experience in Salesforce Service Cloud development, with expertise in Apex, Lightning Web Components, integrations, Salesforce Flow, and scalable Salesforce architecture.

Key Responsibilities

• Design, develop, test, deploy, and support enterprise Salesforce Service Cloud solutions.
• Develop scalable applications using Apex, LWC, SOQL/SOSL, Salesforce APIs, Flow, and Asynchronous Apex.
• Work on Service Cloud capabilities including Case Management, Omni-Channel, Entitlements, Milestones, Knowledge, Email-to-Case, and Web-to-Case.
• Develop case assignment and routing solutions based on business requirements.
• Build reusable Lightning components and effective agent/user experiences using LWC.
• Design and implement secure integrations using REST, SOAP, Streaming APIs, Platform Events, and Change Data Capture.
• Implement automation using Salesforce Flow, Apex, configuration, and integration services.
• Ensure application performance, scalability, security, and compliance with Salesforce best practices and governor limits.
• Contribute to CI/CD, Git, automated testing, source control, release management, and Salesforce DevOps practices.
• Establish monitoring and observability for integrations, automation, and critical workflows.

Mandatory Skills

• Salesforce Apex
• Salesforce Service Cloud
• Lightning Web Components (LWC)
• SOQL / SOSL
• Salesforce Flow
• REST / SOAP APIs
• Streaming APIs & Platform Events
• Asynchronous Apex
• Salesforce Security
• Scalable Salesforce Architecture

Qualification & Experience

• Bachelor's degree in Computer Science, Engineering, IT, or equivalent.
• 7–11 years of relevant Salesforce development experience.
• Strong hands-on experience with Salesforce Service Cloud.
• Excellent knowledge of Apex, LWC, SOQL/SOSL, Salesforce APIs, and Asynchronous Apex.
• Strong understanding of Salesforce data models, sharing, roles, profiles, permission sets, and security.
• Experience with CI/CD, Git, automated testing, performance optimization, governor limits, and Salesforce design patterns.

How to Apply

Interested candidates may share their updated resume to

charan.mk@clinilaunchresearch.in