Resident Engineer (Professional Services Consultant)

We are seeking a highly skilled and customer-focused Resident Engineer (Professional Services Consultant) to support one of our strategic customers in Mumbai.

In this role, you will act as a trusted technical advisor, ensuring seamless operation, optimization, and continuous improvement of the customer’s security infrastructure powered by Check Point solutions.

Key Responsibilities

• Serve as a dedicated onsite consultant for a key customer
• Deliver day-to-day operational support for the customer’s Check Point security environment
• Troubleshoot complex technical issues and collaborate with TAC for timely resolution
• Work closely with customer IT and security teams to ensure smooth operations

Security Optimization & Management

• Optimize and fine-tune firewall policies and rulebases
• Improve system performance through proactive monitoring and tuning
• Conduct configuration audits and deliver technical trainings

Customer Engagement & Advisory

• Build and maintain strong customer relationships as a trusted advisor
• Provide strategic guidance to maximize ROI on Check Point solutions
• Support business reviews, service reports, and executive updates

Collaboration & Communication

• Partner with internal teams to deliver a seamless customer experience
• Provide regular status reports and proactive updates to stakeholders (customer, sales, and management)

Desired Skills & Experience

• 5–10 years of experience in network security or related domains
• Strong hands-on experience in:
• Firewall implementation and troubleshooting
• Enterprise network security environments
• Expertise in Check Point technologies, including:
• Quantum Security Gateways
• Maestro Hyperscale Solutions
• Management Server & MDS
• Strong knowledge of Linux/Unix operating systems
• Solid understanding of networking concepts (TCP/IP, routing, VPNs)
• Ability to troubleshoot and resolve complex, multi-layered issues

Professional Skills

• Proven experience in customer-facing roles
• Excellent communication and stakeholder management skills
• Strong analytical and problem-solving mindset
• Demonstrated learning agility and willingness to adapt to new technologies

Check Point Software Technologies is a global leader in cyber security solutions, dedicated to protecting corporate enterprises and governments worldwide. For over 30 years, our mission has been to secure the digital world for everyone, everywhere. From pioneering stateful firewalls to our AI-powered, clouddelivered security solutions, we are committed to safeguarding organizations with an industry-leading 99.9% prevention rate.

Our Values

Check Point is committed to making the world a safer and more secure place, and this commitment applies to our work both on the internet and the physical world alike. We promote a safe, healthy, supportive and diverse work environment, with training and development opportunities for all employees. We achieved gender parity in our C Suite, and we are committed to equal opportunities and equal rewards for all.

If you find this job relevant, pls share your resume to richas@checkpoint.com