Relationship Manager - Commercial Banking - Mid Corporate

Role

Relationship Manager - Commercial Banking (Mid Corp)

Location

RM/SRM for Chandigarh and ARM for Jaipur

Job Purpose

Own end to end acquisition and relationship management of mid corporate clients to deliver sustainable revenue and book growth across assets and liabilities, with a strong focus on new to bank (NTB) acquisition and activation and on cross sell of transaction banking products e.g., Cash Management Services (CMS), Trade Services, and treasury/FX solutions, while maintaining portfolio quality, ensuring compliance with risk policies, and orchestrating seamless service through cross functional collaboration.

Roles & Responsibilities

• Acquire new mid-corporate clients and onboard them successfully.
• Achieve targets for fund-based and non-fund-based products, such as working capital loans, term loans, and trade finance.
• Cross-sell products like treasury services, cash management services, forex services, salary accounts, etc.
• Meet income targets from interest and fee-based products for both assets and liabilities.
• Focus on increasing wallet share by offering customized solutions to clients.
• Build and maintain strong relationships with key decision-makers in client organizations.
• Ensure high client satisfaction scores through regular engagement and prompt issue resolution.
• Monitor the creditworthiness of clients and ensure compliance with the bank's risk policies.
• Minimize non-performing assets (NPAs) by maintaining a healthy portfolio.
• Ensure CAM preparation for NTB as well as for ETB renewals and covenant monitoring for existing contracts.
• Work closely with product teams (e.g., treasury services, cash management services, forex services) to meet client needs.
• Coordinate with credit and operations teams for seamless service delivery.