NOC Engieer

Intuitive cloud (www.intuitive.cloud) is one of the fastest growing top-tier Cloud Solutions and SDx Engineering solution and service company supporting 80+ Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is a recognized professional and manage service partner for core superpowers in cloud(public/ Hybrid), security, GRC, DevSecOps, SRE, Application modernization/ containers/ K8 -as-a- service and cloud application delivery

Experience managing, supporting and deploying network infrastructures

Strong ability to diagnose server or network alerts, events or issues

Understanding of common information architecture framework

Perform proactive monitoring and alerting with using ticketing platform and reporting

Ability to perform software upgrades, server and 3rd party application patches, etc.

Perform health-check and proactive maintenance of all the infrastructure devices

Good time management and organizational skills

Ability to handle multiple concurrent tasks and projects with minimal supervision

Knowledge of project management methodologies and techniques

Good verbal as well as written communication skills

Ability to work in a flexible schedule for Rotational 12hrs shift (as per roaster)

Previous customer service or helpdesk experience preferred

Skills:- NOC, Zabbix, Dynatrace, Kibana, Monitoring, Network, Customer Support, Software deployment, Help desk, livenx and grafana