Lead Engineer/Engineer - Network Operations Center

About the Role

Asianet Satellite Communications Ltd is looking for a highly skilled and experienced Engineer - NOC to support and manage critical network operations across our ISP and enterprise network infrastructure. The ideal candidate will have strong expertise in ISP core networks, MPLS, broadband technologies, service assurance, and incident management, with the ability to proactively monitor, troubleshoot, and ensure high network availability.

Educational Qualification

B.E./B.Tech in Electronics & Communication Engineering, Computer Science, Information Technology, or equivalent.

Preferred Certifications

Cisco: CCNA / CCNP / CCIE

Juniper: JNCIA / JNCIS

Huawei: HCIA / HCIP

Nokia: NRS-I / NRS-II

Experience Required

Minimum 5 years of experience in ISP Network Operations with proven expertise in troubleshooting and managing:

BNG Platforms

BGP & MPLS Networks

GPON Broadband Services

Enterprise Connectivity Services

Strong understanding of

ISP Core Networks

Internet Gateways

Service Assurance Operations

Broadband and Enterprise Service Delivery

Key Responsibilities

Network Monitoring & Incident Management

Monitor network performance using NMS and other monitoring tools.

Detect, analyze, and respond to alarms, faults, and service-impacting incidents.

Perform L1/L2 troubleshooting and ensure timely escalation of complex issues.

Maintain incident logs and prepare detailed Root Cause Analysis (RCA) reports.

Service Assurance & Troubleshooting

Monitor and troubleshoot Broadband Network Gateway (BNG), AAA, PCRF, DHCP, CGNAT, DNS, and related management platforms.

Analyze customer session failures, authentication issues, and service degradation.

Ensure service uptime and compliance with operational SLAs.

Core Network Operations

Conduct health checks on

Core Routers and Switches

MPLS Network Infrastructure

Internet Gateways

Peering Links

Caching Servers

DWDM Transport Networks

Track bandwidth utilization, identify congestion risks, and recommend corrective actions.

Enterprise Services Management

Monitor and support Leased Line (ILL), SD-WAN, and Enterprise Broadband services.

Coordinate fault isolation between customer premises, access networks, and core network teams.

Ensure prompt resolution of customer-facing service issues.

Security & Compliance

Continuously monitor network security alerts and vulnerabilities.

Support initiatives to strengthen network security and operational resilience.

Adhere to established operational processes, standards, and best practices.

Desired Behavioural Competencies

Strong analytical and troubleshooting skills

Open for knowledge sharing

Customer-centric approach

Ability to perform effectively under pressure

Excellent communication and coordination skills

Strong teamwork and collaboration abilities

High attention to detail

Willingness to work beyond regular duty hours when business requirements demand .