Key Account Manager (KAM)

Roles and Responsibilities

• Manage key accounts, ensuring client retention through effective communication, issue resolution, and relationship building.
• Develop strategies to increase sales revenue from existing clients by identifying new business opportunities within their organizations.
• Collaborate with internal teams to resolve customer issues promptly and efficiently.
• Identify potential customers' needs and provide solutions using our products/services offerings.
• Analyze market trends and competitor activity to stay ahead in the industry.