Immigration & Visa Consultant (Thycaud)

JOB DESCRIPTION

## Position: Immigration & Visa Sales Consultant

**Experience:** 0–2 Years

**Salary:** ₹18,000 – ₹20,000 per month + Performance-Based Incentives

**Employment Type:** Full-Time

**Work Location:** Thycaud, Thiruvananthapuram, Kerala

**Work Mode:** In Person

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ABOUT THE ROLE

We are looking for a motivated, customer-focused, and target-oriented **Immigration & Visa Sales Consultant** to join our team.

The role involves handling enquiries from prospective clients, understanding their requirements, explaining suitable visa and immigration services, conducting regular follow-ups, and converting qualified leads into clients.

The ideal candidate should have strong communication skills, a positive attitude, customer-handling ability, and an interest in sales and immigration/visa services.

**Freshers with good communication and sales skills are encouraged to apply.** Candidates with **0–2 years of relevant experience** in immigration, visa consultancy, travel, customer service, or sales will also be considered.

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KEY RESPONSIBILITIES

### 1. Lead Handling & Client Consultation

• Handle enquiries received from prospective clients regarding visa and immigration services.
• Understand client requirements, travel/immigration objectives, and basic profile information.
• Provide appropriate information about the company's available visa and immigration services.
• Conduct initial client discussions and identify suitable service opportunities.
• Explain service procedures, timelines, requirements, and applicable professional fees in accordance with company guidelines.

### 2. Sales & Lead Conversion

• Follow up with leads through telephone calls, WhatsApp, email, and other approved communication channels.
• Maintain consistent and timely follow-up with prospective clients.
• Convert qualified leads into clients through effective communication and consultative sales techniques.
• Identify client concerns and address them professionally.
• Handle objections and assist clients in making informed decisions regarding the company's services.
• Achieve assigned monthly sales, lead-conversion, and revenue targets.

### 3. Client Relationship Management

• Maintain skilled relationships with prospective and existing clients.
• Provide timely responses to client enquiries.
• Maintain regular communication throughout the sales and onboarding process.
• Ensure that client information and communication records are properly maintained.
• Handle customer concerns professionally and escalate complex matters to the concerned senior/team member.

### 4. Coordination & Internal Communication

• Coordinate with the documentation and processing teams after client confirmation.
• Ensure proper handover of client information and requirements to the concerned team.
• Follow up internally where necessary to ensure smooth client onboarding.
• Maintain effective communication with management regarding important leads, client concerns, and sales opportunities.

### 5. Business Development

• Identify new sales opportunities and potential client segments.
• Contribute ideas for lead generation, client acquisition, and business development.
• Participate in company marketing and promotional activities when required.
• Assist management in improving lead-conversion and client-acquisition processes.

### 6. Records & Reporting

• Maintain accurate records of leads, follow-ups, consultations, conversions, and sales activities.
• Update the company's CRM/lead-tracking system regularly.
• Prepare or provide required daily/weekly/monthly sales updates.
• Maintain confidentiality of client and company information.

### 7. Learning & Compliance

• Stay updated on relevant visa processes, service requirements, and company service offerings.
• Attend training sessions conducted by the company.
• Follow the company's sales procedures, communication standards, SOPs, and compliance requirements.
• Avoid making unauthorized promises, guarantees, or representations regarding visa outcomes.

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REQUIRED SKILLS

• Excellent verbal and written communication skills.
• Strong customer-handling and interpersonal skills.
• Basic sales, negotiation, and objection-handling skills.
• Ability to follow up consistently and convert qualified leads.
• Target-oriented and self-motivated approach.
• Good telephone and WhatsApp communication skills.
• Basic knowledge of MS Office and computer applications.
• Good organizational and time-management skills.
• Ability to work independently as well as part of a team.
• Willingness to learn visa and immigration procedures.
• Professional attitude and appearance.

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EDUCATIONAL QUALIFICATION

• Bachelor's degree or equivalent qualification preferred.
• Freshers with strong communication and sales skills are welcome to apply.
• Candidates from travel, tourism, hospitality, customer service, sales, or related backgrounds are encouraged to apply.

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EXPERIENCE

**0–2 years** of experience in any of the following areas

• Immigration consultancy
• Visa consultancy
• Travel agency
• Sales
• Customer service
• Hospitality
• Business development
• Related client-facing roles

Relevant experience is an advantage but **not mandatory**.

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SALARY & INCENTIVES

**Fixed Monthly Salary:** ₹18,000 – ₹20,000

In addition to the fixed salary, the employee will be eligible for **performance-based incentives** in accordance with the company's applicable incentive structure.

Incentives may be determined based on factors including

• Individual sales performance
• Client conversions
• Revenue achievement
• Assigned targets
• Quality of lead handling and follow-up
• Applicable company policies

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WHAT WE OFFER

• Fixed monthly salary with performance-based incentives.
• Professional working environment.
• Training and guidance in immigration and visa consultancy services.
• Opportunity to develop sales, consultation, and client-management skills.
• Performance-based career growth opportunities.
• Exposure to international visa and immigration services.
• Supportive team environment.

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EMPLOYMENT DETAILS

**Job Type:** Full time

**Salary:** ₹18,000 – ₹20,000 per month

**Location:** Thycaud, Thiruvananthapuram, Kerala

**Work Location:** In Person

**Benefits:**

• Flexible schedule
• Paid time off
• Performance-based incentives
• Training and career development

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IDEAL CANDIDATE

We are particularly interested in candidates who are

**Good Communicators | Confident with Clients | Sales-Oriented | Consistent in Follow-Up | Willing to Learn | Goal-Driven**

Candidates who are passionate about building a career in **immigration, visa consultancy, international travel, and client sales** are encouraged to apply.

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits

• Flexible schedule

Work Location: In person