Human Resources Business Partner

About the Organization

We are Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we are the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.

Job Description

• Manage core HR activities including employee relations, engagement, compensation & benefits, performance, and talent management.
• Partner with managers on performance management, HR policies, talent decisions, and compensation matters.
• Address employee concerns and coordinate with relevant stakeholders for resolution.
• Drive HR initiatives aligned with business and organizational goals.
• Conduct employee onboarding, orientation, and HR training sessions.
• Maintain accurate employee records and HR reports using HRIS, ensuring compliance with company policies and labor laws.
• Analyze HR metrics and create reports/dashboards to support decision-making.
• Support labor and employee relations cases by preparing required documentation.
• Monitor HR market trends and assist in implementing process improvements.
• Promote company values, culture, and leadership behaviors to foster a high-performing workplace.

Requirements

• Minimum 4 years of relevant experience in Human Resources Business Partner role.
• MBA / Master's degree in Human Resources. (Candidates with a Bachelor's degree plus Diploma in a related field may also apply)
• Knowledge of Bengali will be an added advantage/preferred.
• Must be comfortable working in rotational shifts and 5 days work from office WFO.