food and beverage GSA

Company Description Distrikt 9 Hotels & Resorts is an upscale hotel in Palakkad, strategically located on the highway with easy access to key business landmarks and destinations in and around Kanjikode. The property offers a premium experience for business travelers and guests seeking a relaxed vacation, with one of the largest conference, banqueting, and exhibition spaces in the city. Accommodation options range from well-appointed corporate and premium rooms to spacious suites with sophisticated amenities and city views. The hotel focuses on warm hospitality, efficient services, and thoughtfully designed spaces that create an inviting atmosphere for guests.

Role Description The Food and Beverage GSA (Guest Service Associate) role is a full-time, on-site position based in Palghat at Distrikt 9 Hotels & Resorts. This role involves welcoming guests in food and beverage outlets, taking orders, serving food and drinks, and ensuring a smooth and pleasant dining experience. The Food and Beverage GSA supports daily restaurant, bar, and banqueting operations, including table setup, clearing, and maintaining cleanliness and hygiene standards. The role also includes coordinating with the kitchen and bar teams, handling basic billing and payment processes, and responding promptly and courteously to guest requests and feedback. The team member is expected to follow hotel service standards, assist with special events and conferences, and contribute to an overall atmosphere of professional, attentive hospitality.

Qualifications

• Candidates should possess skills in Food Service and Food & Beverage operations.
• Candidates should possess strong Customer Service and Communication skills.
• Candidates should possess basic Culinary Skills relevant to food handling and presentation.
• Basic knowledge of hygiene and safety standards in hospitality service.
• Prior experience in hotel restaurants, banquets, or related food and beverage settings is an advantage.
• Ability to work flexible hours, including weekends and holidays, and to stand for extended periods.
• High school diploma or equivalent; hospitality or hotel management training is a plus.
• Professional appearance, teamwork mindset, and a guest-centric attitude.