Deputy General Manager

Key Responsibilities

• Operations & Maintenance
• Supervise and coordinate all engineering and maintenance activities within the property.
• Implement preventive and predictive maintenance programs for all systems (HVAC, electrical, plumbing, firefighting, elevators, STP, RO plant, etc.).
• Ensure timely repairs and minimize equipment downtime.
• Monitor energy consumption and implement energy-saving measures.
• Maintain high standards of cleanliness, order, and safety in all engineering areas.
• Team Management
• Lead and manage the engineering team, including technicians and contractors.
• Develop training programs for staff to enhance technical skills and safety awareness.
• Prepare duty rosters and ensure adequate coverage for all shifts.
• Evaluate team performance and motivate employees to achieve departmental goals.
• Budgeting & Cost Control
• Prepare and manage the engineering department’s annual budget.
• Control maintenance costs while maintaining quality and efficiency.
• Manage procurement of engineering materials, spare parts, and vendor contracts.
• Compliance & Safety
• Ensure compliance with all local building, fire, and safety regulations.
• Maintain up-to-date documentation and records for statutory inspections (fire NOC, lift certification, boiler license, etc.).
• Conduct periodic safety audits and risk assessments.
• Oversee environmental management systems and sustainability initiatives.
• Project Management
• Plan and execute renovation, expansion, and capital projects.
• Liaise with architects, consultants, and contractors for project execution.
• Ensure projects are completed within timelines and budget.
• Guest Service & Support
• Respond promptly to guest maintenance requests.
• Coordinate with front office and housekeeping to ensure guest satisfaction.
• Maintain a proactive approach to identifying and addressing potential issues.