Customer Support Executive (CSE)

Customer Support Executive

Company: Visnaix™

Location: Bathinda, Punjab, India

Department: Customer Support

Openings: 2

Employment Type: Full-time Job

Description

Visnaix is looking for Customer Support Executives to assist customers, resolve queries, and ensure a smooth experience with our AI-powered products and services.

Key Responsibilities -

Handle customer queries through email, chat, and phone

Understand and resolve customer issues efficiently -

Provide product guidance and basic troubleshooting

Escalate technical issues to the appropriate teams

Maintain accurate records of customer interactions

Follow up with customers to ensure issues are resolved

Maintain a high standard of customer satisfaction

Requirements

• Bachelor's degree or equivalent qualification
• 0–3 years of experience in customer support or a related role
• Excellent verbal and written communication skills
• Good problem-solving and interpersonal skills
• Basic computer knowledge
• Ability to work effectively in a team What We Offer
• Opportunity to work with a growing AI technology company
• Professional and collaborative work environment
• Career growth opportunities -
• Exposure to AI-powered products and technologies

Apply: careers@visnaix.com

Website: www.visnaix.com

Pay: ₹600,000.00 - ₹1,000,000.00 per year

Benefits

• Cell phone reimbursement
• Life insurance
• Provident Fund

Work Location: In person