Credit Card Product Manager Lead

Job Title: Product Manager Lead Credit Card Marketing

Location: Mumbai

Experience: 7+ years

Education: MBA from Tier 1 institute

Role Overview

We are seeking a strategic and innovative Product Manager Lead to drive end-to-end lifecycle management of credit card products, with a strong focus on affluent, premium, and emerging customer segments. This role will lead high-impact initiatives across product strategy, customer experience, acquisition, and revenue growth while managing a team of product managers.

Key Responsibilities

Product Strategy & Roadmap

• Define and own the product roadmap aligned to business objectives and customer needs.
• Lead new product launches, feature enhancements, and proposition upgrades.
• Develop business cases, requirement documents, and go-to-market strategies.
• Drive digitization and innovation across customer journeys to enhance customer experience and adoption.

Team Leadership

• Lead, mentor, and grow a team of product managers across card portfolios and segments.
• Drive performance, accountability, and execution excellence within the team.

Stakeholder Management

• Collaborate closely with marketing, proposition, distribution, credit risk, operations, compliance, and technology teams to deliver superior value propositions and seamless customer experiences.
• Act as the single point of ownership across the product lifecycle.

Data, P&L & Insights

• Use customer insights, analytics, and competitive intelligence to drive product prioritization and feature development.
• Own product P&L, optimize cost-to-serve, and drive revenue growth and profitability.
• Track and report on key performance metrics including acquisition, activation, spend, engagement, and portfolio health.

Regulatory & Governance

• Ensure all product initiatives comply with regulatory guidelines and internal policies.

Required Skills & Experience

• MBA from a Tier 1 institute.
• 7+ years of experience in product management within credit cards, consumer banking, affluent banking, or lifestyle propositions.
• Proven track record of launching and scaling card products and digital journeys.
• Strong financial acumen with hands-on experience in P&L ownership and business case development.
• Excellent communication, stakeholder management, and problem-solving skills.
• Strategic thinker with strong execution orientation and customer-first mindset.