Compliance Administrator

Job Location : Ahmedabad , Gujarat

Purpose of the Role

To keep the portfolio compliant, accurate and financially up to date. The post-holder owns the back-office administration behind tenancies : compliance tracking, council and rent invoicing, bank reconciliation, tenancy documentation, and the audit and reporting processes that support HSOs in the field and the Managing Director's payroll and compliance reporting. It's a UK based Property Management Company.

Key Responsibilities

• Compliance: Run the monthly compliance check: confirm HSOs have completed support contacts, risk assessments, property inspections and monthly support plans, report the compliance percentage, spot-check random cases, and chase and escalate gaps to the line manager.
• Audits: Check jobs are logged on the CRM and complete the monthly Ring camera audit and sheet.
• Invoices and rent: Chase councils for outstanding TA invoices; reference bank transactions for rent and landlord payments and reconcile them in the maintained logs, requesting any missing rental statements.
• Portals and utilities: Check the portal and update the team and outstanding claims sheet; monitor utility payments and prepare utility letters.
• Tenancy documents: Prepare lease agreements and TDF forms; email councils about
• Council Tax for new move-ins; update the Google Forms for move-ins and move-outs and the UC APA sheet for new PRS sign-ups.
• Tenant correspondence: Prepare and send warning, Notice to Quit, no-contact and reference letters.
• Communications and admin: Answer the mainline (including meter-resetting calls), manage the mail process, email and WhatsApp, and support HSOs with admin.
• Payroll support: Check HSO daily tracking sheets, calculate mileage and submit to the Managing Director, and report compliance and backlog to the line manager.

Person Specification

Essential

• Strong attention to detail and accuracy with spreadsheets and Google Workspace (Sheets, Forms, Gmail, Calendar).
• Experience of bank reconciliation and basic bookkeeping.
• Clear written and spoken English; confident dealing with tenants, councils and colleagues.
• Good organisation, able to manage recurring monthly deadlines and chase others politely but firmly.
• Ability to work independently and escalate issues promptly.

Shift Timings UK Shift : (Afternoon To Night)

Mon- Fri 12:30 PM - 10:30 PM, Sat : 12:30 PM - 7:00 PM (Summers)

Mon- Fri 1:30 PM - 11:30 PM, Sat : 1:30 PM - 8:00 PM (Winters)

Salary : ₹25,000.00 to ₹30,000.00

Note : Alternate Saturdays are off.

Job Type : Full Time, Permanent

Job Location : On - Site