CCIE WebEx / Collaboration network Engineer

CCIE WebEx / Collaboration Engineer (Remote Support with Onsite Team)

Location

Remote (Supporting Onsite Team )

Employment Type

Contract-Based (Project Duration: 30-45 Days)

About the Role

We are seeking a 10 to 15+ year CCIE WebEx / Collaboration Engineer to lead the migration of on-prem Cisco VoIP system to Cisco WebEx Calling . The engineer will work remotely , providing high-level consulting, design, and troubleshooting, while coordinating with the onsite technical team for execution.

Key Responsibilities

• Design & Planning:
• Conduct a detailed assessment of the existing CUCM and VoIP infrastructure.
• Develop a comprehensive WebEx Calling migration plan , including SIP trunking, call routing, and dial plans.
• Identify challenges and provide solutions for CUCM-WebEx Calling interoperability .
• Migration & Implementation:
• Support the onsite team in migrating 500 IP phones to WebEx Calling.
• Ensure smooth PSTN access method transition and SIP trunk configurations.
• Guide the team on firmware migration for IP phones (Enterprise to MPP).
• Troubleshoot and optimize CUBE, SIP routing, and firewall rules for WebEx Calling.
• Testing & Handover:
• Assist with User Acceptance Testing (UAT) and ensure all functionalities are working.
• Provide best practices and knowledge transfer to SUNY Corning's IT team.
• Support post-migration issue resolution and documentation.

Required Skills & Qualifications

• Cisco Certified Internetwork Expert (CCIE) Collaboration (Preferred) or CCNP Collaboration with strong hands-on experience.
• 5+ years of experience in Cisco WebEx Calling, CUCM, CUBE, and VoIP migrations .
• Strong expertise in:
• WebEx Calling deployment and SIP trunking
• CUCM configuration & migration strategies
• CUBE (Cisco Unified Border Element) setup and troubleshooting
• SIP call flows, PSTN access methods, and dial plan designs
• Cisco IP Phone firmware updates (Enterprise vs. MPP)
• Familiarity with Active Directory (AD), Okta, and other identity providers for user authentication.
• Experience working remotely with onsite teams for implementation.
• Strong problem-solving skills and ability to guide Level 1 & 2 engineers during execution.

Preferred Qualifications

• Experience with large-scale WebEx Calling deployments (1000+ users).
• Knowledge of Cisco Expressway and hybrid calling environments .
• Prior experience in university or enterprise VoIP migration projects.

Project Details

• Start Date: April 2025
• Duration: 30-45 days
• Work Mode: Remote with close coordination with onsite engineers.