Business Analyst Process Improvement / Performance Excellence 26-01004

About the position

The Business Analyst will support multiple portfolios as needed, applying structured methodologies to lead process improvement and transformation initiatives. This role focuses on analyzing business processes, identifying inefficiencies, facilitating improvements, and implementing solutions that enhance quality, reduce costs, increase productivity, and improve cycle time. The position involves collaborating with business and technology stakeholders, ensuring alignment and buy-in, tracking financial and operational benefits, and providing guidance to project teams, managers, and senior leadership.

Responsibilities

Lead process improvement initiatives and serve as Process Lead in business and application transformational projects

Gather requirements and support implementation of HR, Finance, and workflow systems

Identify root causes of problems, collect pain points, and facilitate process improvement opportunities

Plan and implement projects to improve quality, reduce cost, increase productivity, and minimize rework

Complete process improvement projects within specified timelines while achieving cost reduction targets

Achieve buy-in from decision-makers for performance improvement initiatives

Liaise with technology leads, finance, and other stakeholders to track and report financial and operational benefits

Provide management with status updates, feedback, and reporting on key responsibilities and objectives

Identify, analyze, and prepare risk mitigation strategies

Consult and coach project teams, managers, and supervisors

Support organizational design and define roles and responsibilities

Evaluate user readiness and manage stakeholders

Track and report issues, define and measure success metrics, and monitor change progress

Requirements

Experience with process improvement methodologies or frameworks (Lean, Six Sigma, etc.)

Proven track record of successful process improvement delivery

Ability to develop a process improvement framework tailored to the organization

Strong problem-solving and root cause analysis skills

Exceptional communication and active listening skills, both written and verbal

Ability to clearly articulate messages to diverse audiences and influence stakeholders

Ability to establish and maintain strong professional relationships

Flexible, adaptable, and able to work in ambiguous situations

Team player with the ability to collaborate effectively across organizational levels

Acute business acumen and understanding of organizational issues

Familiarity with project management approaches, tools, and project lifecycle phases

Experience supporting large-scale organizational change initiatives

Black Belt or Master Black Belt (Lean/Six Sigma) REQUIRED

Black Belt: 34 years of experience facilitating business process improvement activities

Nice-to-haves

Green Belt: 15+ years of experience driving successful transformation process initiatives may be considered

Apply To this Job

Company : NavitasPartners

Salary : Work from home .