Branch Manager – NBFC Santa India Official

Total Experience: 3 – 8 years

Job location: Dimapur, Nagaland

Salary: Upto 22 lpa + performance bonus (Quarterly)

Extra Perks: Two trips in six months (Hometown)

Key Responsibilities

As the Branch Manager in Dimapur, you will serve as the primary leader responsible for the end-to-end performance of the branch. You will oversee daily operations, drive sales growth, and ensure that the team meets its service delivery targets. This role involves close collaboration with regional stakeholders and internal teams to maintain operational excellence and uphold company standards. Your leadership will directly influence the branch’s profitability and its ability to serve the local customer base effectively.

• Branch Setup & Establishment
• NBFC & Digital Loan Operations
• Customer Service & Grievance Redressal
• CIC Reporting & Dispute Handling
• CKYC & Documentation
• Quality Audit & Internal Controls
• Regulatory Compliance & Audit Management
• HR Management
• Accounts & Invoice Management
• Vendor Management
• Supervision & Team Leadership