BA - Credit card

Lead the Discovery Phase for the credit card integration workstream, ensuring a structured approach to understanding business needs, system capabilities, and gaps.

• Analyse and compare credit card products, features, processes, and customer journeys across both organisations.
• Perform detailed functional analysis across core credit card domains such as payments, billing, transactions, authorisations, limits, collections, rewards, and customer servicing.
• Assess system and feature differences between the two banks, identifying integration challenges, dependencies, and opportunities for consolidation.
• Define and document business requirements, functional specifications, use cases, and process flows.
• Support designing target operating model and overall integration roadmap.
• Facilitate workshops, requirement walkthroughs, and design discussions with cross-functional stakeholders.
• Support creation of integration roadmap, highlighting sequencing, risks, and decision points. Now, Jira, Jenkins and Git.