Account Manager

Company Description Swaymbhu Siddhi Developers operates in the real estate and property development sector, focusing on delivering reliable housing and commercial projects in and around Sangli. The organization emphasizes transparent transactions, timely project completion, and long-term relationships with clients and stakeholders. Team members collaborate across sales, customer service, and project management to provide a positive experience for buyers and investors. The company values integrity, professional growth, and a supportive work environment for its employees.

Role Description The Account Manager is a full-time role responsible for managing client accounts, ensuring consistent communication, and supporting the end-to-end customer journey. Based in Sangli with a hybrid work model, the role combines on-site meetings and coordination with some work-from-home flexibility for documentation, follow-ups, and reporting. Day-to-day tasks include maintaining client relationships, handling inquiries, coordinating with internal teams on project status, and resolving issues promptly. The Account Manager will prepare and review account documentation, track payments and milestones, maintain accurate records in internal systems, and provide regular updates to clients and management. This role also involves identifying opportunities for up-selling or cross-selling services, contributing to sales targets, and supporting marketing or promotional activities when required.

Qualifications

• Strong client relationship management skills, with the ability to communicate clearly, build trust, and handle client queries professionally.
• Proficiency in account handling and basic financial tracking, including managing invoices, payment schedules, and documentation.
• Excellent organizational and time management skills to manage multiple accounts, deadlines, and follow-ups effectively.
• Comfort with using office productivity tools and CRM or account management software, with an aptitude for learning new systems.
• Ability to work effectively in a hybrid setup, coordinating with on-site teams in Sangli while managing tasks remotely when needed.
• Strong problem-solving skills and attention to detail, with a focus on accuracy in records and client communication.
• Bachelor’s degree in Business, Commerce, Management, or a related field is preferred; relevant experience in real estate or client-facing roles is an advantage.
• Fluency in English and local languages used in Sangli, with professional written and verbal communication skills.