Windows Infrastructure Engineer

Role – Windows Infrastructure Engineer

Exp – 5 to 10 years

Location - Bangalore

MANDATORY SKILLS

• Generic Windows engineering
• SCCM infrastructure engineering (very important the SCCM backend knowledge, not just SCCM user experience)
• Intune
• Autopatch
• Windows365
• Bonus: experience with Blancco or Print infrastructure

Job Responsibilities

The candidate will be expected to independently own or contribute to many of the on-going initiatives in the Endpoint Engineering squad. This includes designing new implementations and transitioning those to production status with appropriate automation, monitoring, and documentation.

The candidate will have a very strong technical foundation, a strategic mind-set, great communication skills and the ability to collaborate well with others in a truly global team.

The core responsibilities of this position include

• Lead critical engineering/architecture initiatives with a view towards overall Enterprise Technology Services strategic goals
• Engineer new and sustain existing/new management related technologies into the firm.
• Ensure systems management products meet the necessary security, supportability and performance requirements.
• Ensure we meet our internal client expectations around user experience.
• Create, review, maintain support documentation.
• Provide engineering escalation support and help troubleshoot and identify root causes to resolving them.
• Dissemination of knowledge amongst peers.

Skills required

• 5-10 years’ experience
• Deep technical understanding of Windows operating systems up to and including Windows 11, Server2022
• Deep technical understanding of Microsoft SCCM.
• Experience with Intune, Autopatch and Windows365
• Desktop/Laptop or Server Hardware Knowledge and Management in an enterprise environment.
• Strong troubleshooting mind-set (i.e. parsing event logs, SysInternals tools, analyzing memory dumps etc)
• Experience of Automation
• Scripting skills with PowerShell
• Experience designing technical solutions to meet complex business requirements
• Ability to write technical and operational management documentation (system design and engineering documents, operational runbooks)

Desired Skills

• Windows and Application Patching/Servicing
• Knowledge of Cloud based services (Azure)
• Knowledge of common Windows Infrastructure e.g. Active Directory/GPO
• Experience of large-scale OS, software, and patch deployment tools and techniques in globally distributed organizations.
• Knowledge of common third-party tools used to manage/support large environments e.g. AppSense/Splunk
• Experience with system life cycle management
• Experience with security related products used in lifecycle management of systems ( e.g. decommission, disk hygiene)
• Experience in managing Printing Infrastructure