Walkme Developer (New Delhi)

Job Description - Design and deliver WalkMe enablement workshops - Facilitate hands-on sessions using WalkMe playbooks and certification programs - Identify and support WalkMe “champions” - Establish a WalkMe Center of Excellence (CoE) for governance - Be part of a team providing Learning Design & Development services to customers. - Collaborate closely with Client stakeholders to identify instructional goals/objectives for WalkMe programs and design solutions for WalkMe - Work with subject matter experts and stakeholders to design course format and packaging to provide seamless learner (User) experience - Participate in and contribute to setting the Project standards for learning experience - Design, build, and maintain WalkMe Smart Walk-Thrus, SmartTips, Launchers, ShoutOuts, and other DAP elements to enhance user adoption and engagement. - Partner with business stakeholders, product owners, and UX teams to identify user pain points and digital adoption opportunities. - Configure WalkMe to support application onboarding, process automation, and self-service support. - Develop segmentation, rules, and goals within WalkMe for personalized user experiences. - Train team members on WalkMe platform Experience and Qualification - 5+Years experience working with WalkMe and 10+ years of experience working with any Digital Adoption platform in a development or implementation role - Walkme developer and Program Manager certified - Walkme DAP100 professional - Hands on experience developing Walkme walks on multiple platforms such as SAP, SuccessFactors, Oracle, Salesforce, Servicenow, websites, etc. - Walkme system provisioning experience - Troubleshoot and resolve issues related to WalkMe deployments - Support training efforts by aligning WalkMe content with instructional design best practices - Solid interpersonal skills and ability to communicate with people at all levels and cultures - Ability to navigate a complex matrixed and virtual environment - Customer focused an