VP - Client Services (Mumbai)

Company Description Eggfirst Advertising and Digital Marketing Agency is India’s leading semi-urban and rural specialist full-service advertising agency, focused on Tier 2/3 and rural markets. The agency combines creative storytelling with deep expertise in digital advertising, mainstream creative, and celebrity integration to help brands connect meaningfully with “Bharat” consumers. Since 2004, Eggfirst has delivered more than 2,700 brand campaigns through strong consumer insight, impactful creativity, and efficient media outreach. The agency also drives the “Eggfirst Chalo Rural Conclave & Awards,” fostering collaboration among brands and businesses that serve rural India. Known for high-impact campaigns and collaborations with prominent celebrities, Eggfirst is recognized as a trusted partner for brands targeting India’s vast rural and semi-urban market. Role Description The VP – Client Services will lead client relationships and account portfolios, ensuring strategic alignment between client objectives and agency deliverables. This is a full-time, in office role based in Mumbai, responsible for overseeing client servicing teams, guiding account management, and driving growth across Tier 2/3 and rural market-focused campaigns. Day-to-day responsibilities include leading client meetings, shaping integrated communication strategies, reviewing campaign plans, and ensuring timely, high-quality execution in collaboration with creative, digital, and media teams. The role involves identifying new business opportunities within existing accounts, supporting sales efforts, and contributing to overall agency strategy and positioning. The VP – Client Services will also mentor team members, establish best practices, and champion a culture of accountability, innovation, and client-centricity. Qualifications Strong Client Services and Account Management skills to lead key accounts, manage expectations, and ensure high client satisfaction. Proven Strategic Planning capabilities to