UI/UX Designer

Company Description IceWarp India delivers streamlined team collaboration solutions that optimize business processes for organizations of all sizes. The platform offers real-time collaboration, easy sharing, and integrated virtual office functions, positioning IceWarp as a strong alternative to MS 365 and Google Workspace. IceWarp enables users to complete all office tasks from a single window without relying on third-party applications, emphasizing ease of use, security, and efficiency. With over 50 million paid users and 50,000 customers across more than 50 countries, IceWarp has a global footprint backed by in-house development since 2001 and ongoing product innovation.

Role Description This is a full-time, on-site UI/UX Designer role based in Mumbai. We're looking for a talented UI/UX Designer to join our product team and design intuitive, scalable, and consistent experiences across our suite of enterprise applications.

You'll own the end-to-end design process—from understanding business requirements and user needs to creating wireframes, high-fidelity designs, and interactive prototypes. Working closely with product managers, engineers, and stakeholders, you'll help shape the user experience across web, desktop, and mobile applications while establishing a unified design language and component library used throughout our products.

In this role, you'll help build a cohesive user experience across our entire product ecosystem. Your work will establish a unified design language, improve usability across multiple enterprise applications, and deliver high-quality prototypes and production-ready designs that enable engineering teams to build exceptional products efficiently

What You Will Do

• Design end-to-end user experiences for enterprise web, desktop, mobile, TV applications.
• Translate business requirements and technical constraints into intuitive, user-centred interfaces.
• Create user journeys, personas, wireframes, information architecture, and interactive prototypes.
• Develop high-fidelity UI designs and clickable prototypes using Figma.
• Own and evolve the company's design system, component library, and visual language across all products.
• Ensure consistency in user experience, branding, accessibility, and interaction patterns across multiple applications.
• Design complex enterprise workflows, dashboards, administration portals, reporting interfaces, and data-heavy applications.
• Collaborate closely with product managers and software engineers throughout the product lifecycle.
• Work alongside frontend developers during implementation to ensure pixel-perfect execution and design fidelity.
• Conduct usability reviews and continuously improve existing products based on user feedback and product requirements.
• Help define UX standards, interaction guidelines, and best practices across the organization.

Qualifications

• 4–5 years of professional experience in UI/UX or Product Design.
• Strong portfolio demonstrating complete end-to-end product design projects from concept through delivery.
• Expert proficiency in Figma, including:

o Components

o Auto Layout

o Variables

o Interactive Prototypes

o Design Systems

• Strong understanding of:

o User Experience (UX)

o User Interface (UI)

o Interaction Design

o Information Architecture

o Visual Hierarchy

o Responsive Design

• Experience designing dashboards, enterprise software, SaaS platforms, admin portals, or workflow-driven applications.
• Experience creating and maintaining scalable design systems and reusable component libraries.
• Knowledge of accessibility standards (WCAG) and usability best practices.
• Ability to balance user needs with technical, business, and compliance requirements.
• Excellent communication and presentation skills.
• Comfortable working within cross-functional Agile teams.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Good to Have

• Basic understanding of HTML, CSS, and frontend development concepts for effective collaboration with engineers.
• Familiarity with React component libraries such as Material UI or Ant Design.
• Experience conducting usability testing and user research.
• Experience with design tokens and developer handoff workflows.
• Familiarity with Jira, Asana, or similar project management tools.

Preferred Characteristic

• Strong attention to detail and visual consistency.
• Passion for creating simple solutions for complex enterprise workflows.
• Ability to think both strategically and at the level of individual interactions.
• Self-motivated, collaborative, and comfortable working in evolving product environments.
• Willingness to take ownership of product design decisions while incorporating stakeholder feedback constructively.