Telecaller (Sales and Business Development)

Company: Vidysea

Department: Sales / Business Development

Job Location: Noida Office (Sector 132)

Employment Type: Full-Time

Salary: ₹20,000–₹22,000 per month

Experience: 1–3 years preferred

Job Summary

We are looking for an enthusiastic and target-oriented Telecaller to connect with prospective customers, generate and qualify leads, follow up with interested prospects, and support the sales team in achieving business targets. The ideal candidate should have excellent communication skills, a professional telephone manner, and the ability to build relationships with potential customers.

Key Responsibilities

• Make outbound calls to prospective customers and follow up on incoming inquiries.
• Explain the company's products and services clearly to potential customers.
• Generate, qualify, and nurture leads through regular follow-ups.
• Understand customer requirements and schedule meetings or product demonstrations for the sales team.
• Maintain accurate records of calls, customer interactions, lead status, and follow-up activities in the CRM.
• Follow up with interested, warm, and hot leads to improve conversion rates.
• Achieve daily calling targets and monthly lead-generation objectives.
• Coordinate with the sales and marketing teams to ensure timely follow-up on campaign-generated leads.
• Handle customer queries professionally and share relevant information.
• Prepare daily calling reports covering calls made, connected calls, qualified leads, follow-ups, and conversions.

Required Skills and Qualifications

• 1–3 years of experience in telecalling, telesales, customer service, or lead generation preferred.
• Excellent verbal communication and interpersonal skills.
• Good convincing, negotiation, and follow-up skills.
• Basic computer knowledge and familiarity with MS Excel or CRM tools.
• Ability to handle a high volume of calls and work towards targets.
• A customer-focused attitude with a positive and professional approach.
• Fluency in Hindi; English communication skills will be an advantage.

Compensation

Monthly Salary: ₹20,000–₹22,000, depending on experience and suitability.

Performance-based incentives may be offered based on company policy and achievement of defined targets.

Performance Expectations

• Consistent achievement of daily calling targets.
• Timely follow-up and qualification of assigned leads.
• Accurate maintenance of customer and lead records.
• Improvement in lead engagement and conversion rates.
• Timely submission of daily performance reports.

Join us to contribute to our sales growth and build meaningful customer relationships.