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Technical Support|Pune|3+Yrs

  • Right Move Staffing Solutions Private Limited
  • India, P...
  • 3 - 5 Yrs

Job Description

  • Strong Problem Solving and Troubleshooting Skills & thinks logically.
  • Comfortable to work in a 24/7 work environment with rotational shifts & Offs .
  • Working knowledge of personal computer architecture and network architecture.
  • Passion for Technology (curious, has desire to learn, doesn’t rely on past knowledge, stays on top of latest technologies).

Job Responsibilities

  • Support operates on callback model where the cases are created for the customers and the engineers talk to the customers . They require assistance with troubleshooting on Microsoft Windows Operating System .
  • MCP/MTA/MCSA/MCITP/MCSE Certified in Windows® Server Operating Systems recommended.
  • Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage.

Location

Pune, Maharashtra, India