Support Engineer - Infra

Support Engineer - Infra

Company: Rabbit and Tortoise Technology Solutions

Job Location: Pune, Maharashtra, India

Employment Type: Full-time

Job highlights

Proven work experience as a Technical Support Engineer,Desktop Support Engineer,IT Help Desk Technician

Good understanding of computer systems,Laptop,and other tech products

Hands-on experience with Windows / Linux environments

Research and identify solutions to software and hardware issues.

Configuring VPN client and its connectivity issues.

Document technical knowledge in the form of notes and manuals.

Setting up user accounts and profiles on the systems.

Installing and configuring operating systems and updates.

Ensures maintenance of the Asset Register.

Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician.

Good understanding of computer systems, Laptop, and other tech products.

Ability to diagnose and troubleshoot basic technical issues.

Hands-on experience with Windows/Linux environments. .