Strategic Account Manager - Loyalty Campaigns

We are seeking a Strategic Account Manager for Loyalty Campaigns to join our team at a leading global MNC specializing in loyalty marketing and CRM solutions. This role is pivotal in sustaining and growing our business by delivering exceptional service to our existing clients. The Strategic Account Manager will be responsible for building and maintaining strong relationships with clients, ensuring they understand the full potential of our services and offerings.

Key responsibilities include devising and implementing innovative marketing initiatives for client loyalty programs, maintaining and growing revenue from assigned clients through upselling and cross-selling, and coordinating with internal stakeholders to ensure service delivery meets established standards. The ideal candidate will also identify growth opportunities to expand the client portfolio and convert potential leads into new business opportunities.

To succeed in this role, candidates should possess strong client servicing and operational skills, be able to work independently with minimal supervision, and manage multiple tasks effectively. Excellent interpersonal communication skills are essential, along with fluency in English, both written and oral. Proficiency in MS Office, particularly Excel, and strong analytical skills are also required.

This position offers a competitive compensation package and the opportunity to work with a dynamic team committed to making a positive impact in the world of work. If you are passionate about loyalty marketing and have the experience to drive client success, we encourage you to apply.