Sr. Salesforce Techno Functional Consultant

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.

Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe. As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.

With offices in the US, Canada, & India and with the team of 200+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

What we offer

• We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize too corporate.
• Competitive pay package.
• Attractive policy, medical insurance benefits, industry leading training.
• Opportunity to work remotely is available.

Minimum 5 years of experience

India

Remote

Full-time

About the Role

We are looking for a Senior Salesforce Techno-Functional Consultant who can bridge business needs with technical solutions. You will work closely with stakeholders, lead solution design, guide implementation, and mentor team members — ensuring scalable, high-quality Salesforce delivery across Sales Cloud and Service Cloud.

Key Responsibilities

• Partner with business stakeholders to understand requirements and translate them into technical designs and user stories.
• Design, configure, and optimize Salesforce Sales Cloud and Service Cloud solutions.
• Work hands-on with customization (flows, validation rules, process automation, reports, permissions, etc.).
• Collaborate with developers on Apex, integrations, APIs, and data migrations.
• Conduct impact analysis, troubleshooting, and performance tuning.
• Lead demos, UAT support, documentation, and end-user training.
• Mentor and support junior team members; promote best practices and code/config standards.
• Ensure governance, security, and alignment with Salesforce platform limits and release updates.

Must-Have Qualifications

• 4–5 years of professional experience working with Salesforce.
• Strong techno-functional background — comfortable with both business processes and technical solutioning.
• Hands-on expertise in Sales Cloud and Service Cloud.
• If you have worked with Data Enrichment tools such as ZoomInfo, it will be a plus.
• Experience gathering requirements, writing functional specs, and converting them into scalable designs.
• Good understanding of declarative tools (Flows, Validation Rules, Reports & Dashboards).
• Exposure to integrations (REST/SOAP APIs, middleware) and basic Apex/Lightning concepts.
• Experience mentoring or leading small teams or workstreams.
• Excellent communication, problem-solving, and stakeholder-management skills.

Nice to Have

• Salesforce Administrator / Platform App Builder / Sales or Service Cloud Consultant certifications.
• Experience with DevOps (Change Sets, Gearset, Copado, etc.).
• Knowledge of Agile/Scrum delivery practices.