ServiceNow - Intern (India)

ServiceNow Intern – Job Description (Brief)<\/b>

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Role Summary:<\/b>

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The ServiceNow Intern will support the development, configuration, and maintenance of the ServiceNow platform. This role offers hands -on experience in IT Service Management (ITSM), workflow automation, and platform customization.

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Key Responsibilities:<\/b>

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• Assist in configuring and customizing ServiceNow modules (e.g., ITSM, ITOM, HRSD)

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• Support development of workflows, forms, and business rules

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• Perform data entry, data imports, and basic scripting (JavaScript)

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• Help troubleshoot issues and provide user support

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• Collaborate with teams to gather requirements and document processes

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• Participate in testing, deployment, and system upgrades

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Required Skills:<\/b>

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• Basic understanding of ServiceNow platform or ITSM concepts

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• Knowledge of JavaScript, HTML, or web technologies (preferred)

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• Robust analytical and problem -solving skills

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• Good communication and teamwork abilities

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Eligibility:<\/b>

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• Pursuing or recently completed a degree in Computer Science, IT, or related field

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Learning Outcomes:<\/b>

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• Gain exposure to ServiceNow development and administration

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• Understand enterprise workflows and automation

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