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ServiceNow Developer (GenAI / Now Assist Implementation)|Multiple|4+Yrs

  • GlobalEmployees
  • Multiple
  • 4 - 10 Yrs

Job Description

  • Develop, configure, and implement ServiceNow GenAI solutions and Now Assist functionalities.
  • Build AI-driven workflows, virtual agents, and automation solutions within ServiceNow.
  • Customize and extend ServiceNow modules to enhance user experience and operational efficiency.
  • Now Assist & AI Implementation:
  • Implement and fine-tune Now Assist (Virtual Agent, Predictive Intelligence, AI Search, etc.).
  • Train AI models to improve predictive capabilities, response accuracy, and automation efficiency.

Job Responsibilities

  • Work on Machine Learning (ML) models and Natural Language Processing (NLP) for ServiceNow AI features.
  • Integration & Scripting:
  • Integrate ServiceNow with third-party AI/ML solutions and enterprise systems.
  • Develop and maintain scripts using JavaScript, Glide, REST/SOAP APIs.
  • Performance Optimization & Troubleshooting:
  • Optimize platform performance and resolve issues in AI-driven processes.


Location

Hyderabad, Telangana, India

Gurgaon, Haryana, India

Delhi, Delhi, India

Pune, Maharashtra, India

Bengaluru, Karnataka, India

Chennai, Tamil Nadu, India