Service Developer

Job Description

• We are seeking a skilled ServiceNow Developer with extensive knowledge of JavaScript and experience using the ServiceNow platform. The successful candidate will have a solid understanding of UI, SQL, HTML, CSS, XML, and structural programming concepts. Additionally, familiarity with ITIL processes and advanced problem-solving abilities are essential for this role.

Responsibilities

• Develop and manage ServiceNow applications using JavaScript, UI, SQL, HTML, and CSS.
• Utilize XML and structural programming concepts for data exchange and application structure definition.
• Collaborate with cross-functional teams to align IT services with business needs, utilizing knowledge of ITIL processes.
• Troubleshoot and solve complex issues related to ServiceNow applications.
• Enhance existing applications independently, focusing on significant improvements rather than small change requests assigned by the Team Lead.

Requirements

• Proficiency in JavaScript, as it is the primary scripting language used in ServiceNow.
• Familiarity with UI, SQL, HTML, and CSS for designing user interfaces and managing data within ServiceNow applications.
• Knowledge of XML and structural programming concepts for data exchange and application structure definition.
• Hands-on experience using the ServiceNow platform for application development and management.
• Understanding of ITIL processes to align IT services with business needs.
• Advanced problem-solving abilities to troubleshoot and solve complex issues.
• Experience as a ServiceNow Developer, with a focus on development rather than ticket distribution.
• Strong communication and teamwork skills to collaborate effectively with cross-functional teams.

Additional Information

• NP: 0 to 15 days
• Work on 2-11 shifts as needed.