Senior Credit Analyst with Collections Experience

Senior Credit Analyst with Collections Experience

Company: WNS Global Services Pvt Ltd

Job Location: Pune, Maharashtra, India

Employment Type: Full-time

Senior Analyst - Credit Management /Credit Analyst with Collections experience- Pune Viman Nagar - Shifts timings - 4pm -1am

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence WNS core differentiator with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.

Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

Position Summary: Responsible for credit risk management of an assigned portfolio of customer accounts within the U.S. and Canadian markets. This role supports credit risk assessment, optimizing cash flow, mitigating bad debt, and providing strategic credit options to hedge risk and maximize sales growth. This position is vital to ensuring robust, commercially sound credit decisions that support our SNA sales teams. Position will operate during hours required to effectively align with US & Canadian business operations/time zones.

Key Responsibilities

Portfolio Management: Directly lead a select number of accounts within the U.S. and Canada portfolio

Financial Analysis: Analyze customer financial statements and assess the creditworthiness of corporate customers based in North America

Due Diligence: Conduct thorough due diligence, including customer interaction, credit screening, onboarding of new customers, and continuous monitoring of existing accounts

Credit Assessment: Assess credit limit requirements and recommend new limits or changes that align with the customers risk profile and comply with client's credit policy and delegation of authority

Reporting & Review: Prepare comprehensive quarterly/annual customer-level credit reviews

Order Management: Ensure timely review and controlled release of credit-blocked orders

Collaboration & Collections: Collaborate closely with AR collections team to achieve key performance indicators (KPIs) and manage direct customer collection efforts when escalation is required

System Administration: Maintain customer and credit master data within our systems (SAP preferred) and process new customer credit applications

Compliance: Manage customer sales tax exemption records and complete anti-money laundering (AML) and fraud screening procedures.

Preferred Skills

Familiarity with credit insurance and utilization of credit scorecards

Collections escalation management experience

Accounting Standards: Knowledge of US GAAP and IFRS standards

Qualifications

B.COM, MBA

Additional Information

Work from Office Location

Job location Pune Viman Nagar

Shift Timing 4pm - 1am

Work from Office - Mandatory

Experience Level Senior Level .