Senior Business Analyst (Mobile App, Loyalty, Malls, Retail industry)

Job highlights

• Work from Home / Remote Working .
• A bachelor s degree in business or related field or an MBA
• minimum Experience
• Skills: Business Analysis,Business Requirement Gathering,Functional Documentation,Data Analysis,
• A minimum of 3 years experience in Business / Systems Analysis or Quality Assurance .
• Experience: 3+ years

Job Summary

WovV Technologies, Global Business Productivity SaaS company, is hiring Senior Business Analyst (Mobile App, Loyalty, Malls, Retail industry) for Permanent WFH / Remote / Chennai / Mumbai / Vadodara locations.

WovVTech s suite of products are now empowering users across 3000 locations in 50 countries to digitize their operations, get real-time decision-driven analytics, and improve productivity. It counts global fortune 500 companies as its customers for SaaS products and technology services.

Experience: 3+ years Skills: Business Analysis, Business Requirement Gathering, Functional Documentation, Data Analysis,

Communication, Documentation, Microsoft Office, Technologies Key Roles and Responsibilities:

• Ability to collect, analyse, and document requirements from stakeholders and customers.
• Understanding of how to create workflows and identify areas for process improvements in customer support operations.
• Create clear and concise documentation, including business requirements documents (BRDs), functional specifications documents (FSDs), user stories, and process maps.
• Effectively communicate requirements to technical teams and stakeholders.
• Facilitate communication and collaboration between ey stakeholders, including customer support teams and technical teams.
• Strong verbal and written communication to convey technical requirements to both business and IT teams as well as to interact with Client stakeholders.
• Work collaboratively with team members and provide clear updates.
• Work with data clean, manipulate and analyse data for meanignful insights and updates.
• Participate in testing and quality assurance activities.
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
• Provide guidance and mentorship to junior business analysts.
• Contribute to the continuous improvement of business analysis processes.

Requirements

• A bachelor s degree in business or related field or an MBA. A minimum of 3 years experience in Business / Systems Analysis or Quality Assurance
• Proven experience in eliciting requirements and testing and expert in BRD/FRD creation and development
• Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
• Basic knowledge in generating process documentation
• Strong written and verbal communication skills including technical writing skills
• Proficiency in Microsoft Excel: Experience with pivot tables, data validation, conditional formatting, and charts.
• Detail oriented, analytical and inquisitive
• Ability to work independently and with others
• Extremely organised with strong time-management skills
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Experience creating detailed reports and giving presentations.

Benefits and Perks

• Work from Home / Remote Working
• Flexibility in timings
• 5 Days working
• Team Outing
• Performance Bonus
• Employee reference bonus policy
• Exciting career path with an exponentially growing company
• Fun activities
• Abroad opportunities
• Deserving compensation

Job Title Senior Business Analyst (Mobile App, Loyalty, Malls, Retail industry)

Location WFH | Remote | Chennai | Mumbai | Vadodara

Min. Experience 3+ Years

Salary As per Industry Standard