Senior Account Manager

Senior Account Manager

Experience: 3-4 Years in an Advertising / Creative Agency

Location: Calicut

About the Role

We're looking for a Senior Account Manager who thrives at the intersection of strategy, creativity, and client success.

In our pod system, you'll play a dual role - leading client relationships while acting as the Project Manager within your pod, ensuring seamless coordination between Strategy, Creative, and Delivery.

This role demands a proactive communicator who can think strategically, manage timelines, and drive campaigns from brief to execution with precision and empathy.

Key Responsibilities

Client & Strategy Management

• Act as the primary point of contact for assigned clients - building strong, long-term relationships.
• Understand client goals, challenges, and brand tone to translate them into actionable briefs.
• Contribute strategically to campaign ideation, positioning, and brand growth.
• Present creative ideas and campaign strategies confidently and persuasively.

Project Management (Pod Role)

• Lead the pod's workflow - managing tasks, deadlines, and approvals across departments.
• Collaborate closely with Designers, Writers, Strategists, and Media teams to ensure project alignment.
• Oversee project timelines, budgets, and quality control from kickoff to delivery.
• Anticipate risks and resolve roadblocks proactively.
• Conduct internal reviews and ensure client feedback is actioned effectively.

Performance & Reporting

• Track deliverables, timelines, and KPIs across all client projects.
• Prepare and present performance reports to clients and internal leadership.
• Identify upselling and cross-selling opportunities based on client needs and agency capabilities.

Qualifications & Skills

• 3–4 years of experience as an Account Manager / Senior Account Manager in a reputed agency.
• Proven experience managing multiple brands or large-scale campaigns.
• Strong understanding of creative, digital, and media processes.
• Exceptional communication, organization, and leadership skills.
• Ability to translate creative ideas into business outcomes.
• Proficiency in task management tools.
• A collaborative mindset with a problem-solving and people-first approach.

What You'll Get

• The opportunity to lead a pod - working closely with a cross-functional creative team.
• Exposure to top-tier brands across industries - from fashion to education to sports.
• Freedom to experiment and contribute strategically to brand-building ideas.
• A culture that values ownership, curiosity, and growth.

Bonus Points

• Experience in project management or production coordination.
• Knowledge of integrated marketing (ATL, Digital, BTL).
• Client-handling experience in lifestyle, education, or FMCG sectors.