Scrum Master - (PM, Scrum, Agile) - Offshore - India

Greetings Everyone

Scrum Master

We are seeking a skilled Scrum Master with Salesforce Commerce Cloud (SFCC) experience to lead Agile development teams in delivering high-quality eCommerce solutions. The ideal candidate will possess deep knowledge of Agile/Scrum methodologies and a strong understanding of SFCC project delivery cycles. You will work closely with developers, architects, QA, and business stakeholders to ensure smooth, efficient, and timely delivery of SFCC initiatives.

Key Responsibilities

• Facilitate daily Scrum, Sprint Planning, Sprint Review, and Retrospective meetings.
• Coordinate with cross-functional teams working on SFCC (B2C) implementations, enhancements, and support.
• Remove roadblocks and impediments to ensure team velocity and productivity.
• Ensure the SFCC delivery team adheres to Agile principles and practices.
• Work closely with Product Owners to maintain and prioritize product backlogs.
• Track team performance using Agile metrics (velocity, burndown charts, etc.).
• Help foster a culture of continuous improvement within the SFCC delivery team.
• Drive communication between business stakeholders and technical teams.
• Identify project risks and dependencies and propose mitigation plans.

Coach team members and stakeholders in Agile best practices.

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Required Qualifications

• Bachelor’s degree in Computer Science, Business, or related field.
• 5+ years of experience as a Scrum Master, with at least 2 years on SFCC projects .
• Solid understanding of Salesforce Commerce Cloud (B2C) project lifecycle and delivery practices.
• Certified Scrum Master (CSM) or equivalent Agile certification.
• Experience using Agile tools (e.g., Jira, Confluence, Azure DevOps).
• Excellent facilitation, coaching, and mentoring skills.
• Strong communication and stakeholder management abilities.

Ability to handle multiple SFCC teams or projects simultaneously.

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Who are we?

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o .

What will you do?

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What are we looking for?

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