Salesforce Loyalty Cloud QA

Position: Salesforce Loyalty Cloud QADuration: 4 months with a possibility of extension Location: India remoteWork timings: 2 pm to 11 pm ISTJob description:We are seeking an analytical and detail-oriented Salesforce Loyalty Cloud QA Engineer to ensure the flawless execution of our customer loyalty and rewards programs. In this role, you will be responsible for end-to-end testing of the Salesforce Loyalty Management platform. This includes validating complex reward engines, points accrual and redemption logic, tier progressions, member benefit systems, and external integrations.Responsibilities:Atleast 8+ years of dedicated QA experience within the Salesforce ecosystem.At least 1 year of hands-on experience testing Salesforce Loyalty Management / Loyalty Cloud is highly preferred.Validate the automated rules engine to ensure points are calculated and awarded accurately based on purchase behaviors and member attributes.Use SOQL queries to verify ledger history updates accurately within the Transaction Journal following every user event.Review and validate standard and custom fields across essential loyalty objects, including Loyalty Program Member, Transaction Journal, Loyalty Tier, and Member CurrencyExceptional ability to audit point ledgers, percentage deductions, and tiered calculations. High proficiency writing SOQL and SQL queries is mandatory.Thorough understanding of native Salesforce automation tools, specifically Flow Builder, Decision Tables, and Business Rules Engines.Proven experience testing REST/SOAP APIs using tools like Postman to verify transactional updates between systems.Broad understanding of Agile/Scrum delivery models and test management suites (e.g., Jira, Xray, Zephyr).Preferred certifications:Salesforce Certified Loyalty Management Accredited ProfessionalSalesforce Certified AdministratorSalesforce Certified Marketing Cloud Administrator