Salesforce Developer Technical Lead

Job Details

• Role: Technical Lead Developer
• Experience Required: 8 -12 years
• Key Skills: Salesforce, APEX, Aura Lightning, LWC and Integration
• Location: Hyderabad/Bangalore

Job Responsibilities

• Excellent understanding of different business processes
• Demonstrated experience on End-to-End execution of Salesforce consulting and implementation projects
• Ability to run requirements gathering workshops with business stakeholders and convert the same into solution design and seamlessly communicate the same back to the technical team for execution
• Implementation and customization of customer Salesforce solution projects that involve the Sales Cloud (CRM), Service Cloud (Call Centers), Collaboration Cloud (Chatter), Marketing Cloud, Custom Cloud, and/or integrations to ensure scope and customer expectations are met.
• Work with customer management, customer subject matter experts (SMEs) and or information technology personnel to complete Salesforce implementation tasks, as required
• Manage Salesforce implementation projects or subsets of larger projects
• Assist with setting Salesforce implementation standards
• Respond to a variety of broad questions and concerns from customer management regarding project requirements, document needs, technical standards, and conditions
• Communicate the status of requests and determines the feasibility of projects documents findings and actions
• Deliver results working with delivery partners, customer teams, AppExchange vendors and Internal technical team
• Represents the project as a Salesforce implementation expert who influences customer senior management on significant Salesforce matters
• Work under general direction and independently determines and develops approach to solutions

Required Skills

• Lightning Components, Events, Component Bundles etc.
• Must have worked on both Salesforce Configuration and Customizations.
• Hands on experience on Writing Triggers, VF pages, Test class batch class.
• Work on the Deployments (Changesets/ANT)
• Demonstrated ability to independently analyze and design complex solutions within a tight deadline
• Strong leadership skills
• Strong customer services skills focusing on customer success
• Strong organizational and planning skill
• Hands-on experience designing and deploying Salesforce Agentforce solutions, including configuring AI Agents, Agent Actions, Topics, and integrating with Data Cloud for grounded, context-aware responses across Sales, Service, and Commerce workflows.
• Proficiency in Salesforce Einstein and Generative AI capabilities including Prompt Builder, Einstein Copilot (now Agentforce), and Model Builder — with the ability to craft effective system and user prompts, evaluate LLM outputs, and implement guardrails for enterprise-grade AI deployments.
• Experience architecting multi-agent and human-in-the-loop workflows on the Salesforce platform, including agent orchestration, fallback handling, escalation to live agents, and governance frameworks aligned with Salesforce's Trusted AI principles

Certifications

• Salesforce Sales Cloud and Service Cloud Certifications

Educational Qualification

• Graduation (B.E/B.Tech – CSE, ECE, IT)Technical Lead Developer