Salesforce Developer (Service Cloud + Good to have Tableau) - Contract

Role: Salesforce Developer

Experience: 5+ Years

Location: Gurgaon

Mode: WFO 5 Days

Type: C2H/Contract

Duration: 3 Months(Extendable)

Job Summary

Job Summary

We are looking for an experienced Salesforce Senior Developer .

Service Cloud with 5-8 years of relevant experience to design, develop, integrate, and support Salesforce Service Cloud solutions.

The candidate should have strong hands-on experience in Service Cloud development, customization, configuration, integrations, automation, and production support.

Salesforce certification is mandatory for this role. Experience with Tableau will be an added advantage.

Key Responsibilities

• Design, develop, customize, and maintain Salesforce Service Cloud solutions.
• Work on Case Management, Service Console, Knowledge, Omni-Channel, Entitlements, and Service Processes.
• Develop and maintain Apex Classes, Triggers, Lightning Web Components (LWC), and Visualforce as required.
• Configure and develop Flows, validation rules, approval processes, workflows, and automation.
• Design and implement Salesforce integrations with external applications using REST/SOAP APIs.
• Work with Salesforce data models, objects, relationships, security, and sharing mechanisms.
• Develop custom solutions based on business and customer service requirements.
• Troubleshoot application, integration, performance, and data-related issues.
• Perform code reviews, unit testing, deployments, and production support.
• Work closely with Business Analysts, Solution Architects, QA teams, and business stakeholders.
• Follow Salesforce development, security, and coding best practices.
• Prepare technical documentation for solutions, integrations, and deployment activities.
• Provide technical guidance and mentoring to junior Salesforce developers.

Mandatory Skills

• 5-8 years of Salesforce development experience, with strong hands-on experience in Salesforce Service Cloud.
• Strong experience with:
• Salesforce Service Cloud
• Case Management
• Service Console
• Salesforce Flows
• Apex
• Apex Triggers
• Lightning Web Components (LWC)
• SOQL/SOSL
• Salesforce Security & Sharing
• Reports and Dashboards
• Experience with REST/SOAP API integrations.
• Good understanding of Salesforce data model and integration architecture.
• Strong troubleshooting and problem-solving skills.
• Salesforce certification is mandatory.