Sales & Ops Manager- Hospitality/Hotels (Vadodara)

Sales & Ops Manager- Hospitality/Hotels (Vadodara)

Company: Siox Global

Job Location: Vadodara, Gujarat, India

Employment Type: Full-time

Experience Required: 5+ years

Location: Vadodara, Gujarat (Work From Office)

Shift: US Night Shift (5:00 PM 3:00 AM), MondayFriday

Employment Type: Full time

Department: Sales & Client Operations

About the Role

Rank Me Now is seeking an experienced Sales & Operations Manager with a strong hospitality background to lead sales performance, oversee client operations, drive revenue growth, and ensure profitability and service excellence.

Key Responsibilities

Lead the sales team to achieve outreach, conversion, and revenue targets.

Manage client onboarding, service delivery, renewals, and account expansion.

Handle client escalations and build relationships with hotel owners and General Managers.

Monitor P&L;, service margins, operational costs, and team productivity.

Develop SOPs, dashboards, and workflows to improve efficiency.

Support pricing, commercial strategy, and business growth initiatives.

Coach team members and monitor sales and operational performance.

Requirements

5+ years of relevant hospitality experience, including 2+ years in management.

Experience in hotel operations, hotel sales, revenue management, or hospitality technology.

Knowledge of hotel revenue metrics (ADR, RevPAR, occupancy), OTA channels, rate parity, and online reputation management.

Experience managing sales, operations, or client-facing teams.

Understanding of P&L;, profitability, and capacity planning.

Excellent English communication, client management, and problem-solving skills.

Proficiency in CRM systems, Excel/Google Sheets, and reporting tools.

Preferred

Experience with hotel PMS/RMS, channel managers, reputation-management platforms, SaaS, or the U.S. hotel market.

What You Will Own

Sales performance, client delivery, profitability, strategic relationships, team development, and process improvement. .