Sales Manager

Job Summary

We are looking for a highly experienced and strategic Sales Manager – Zoho Solutions to lead our Zoho sales initiatives. The role requires deep expertise in Zoho ecosystem sales, strong pipeline management, CXO-level engagement, and the ability to drive structured revenue growth through CRM-driven sales processes.

The ideal candidate should have strong experience in SaaS solution selling, account expansion, proposal preparation, and digital transformation consulting across multiple Zoho applications.

Key Responsibilities

Sales Strategy & Revenue Growth

• Develop and execute sales strategies to drive Zoho solution revenue
• Achieve monthly, quarterly, and annual revenue targets
• Expand business through new logo acquisition and key account growth
• Drive up selling and cross-selling across the Zoho ecosystem

Lead & Pipeline Management

• Oversee structured lead qualification using BANT framework
• Ensure proper pipeline creation, deal staging, and forecasting accuracy
• Maintain strong conversion ratios across the sales funnel
• Prevent lead leakage through disciplined CRM management

Proposal Development & Commercial Structuring

• Prepare detailed and customized business proposals and commercial quotes
• Align solutions with client requirements and scope of work
• Collaborate with Pre-Sales and Delivery teams for technical and functional inputs
• Present proposals confidently to decision-makers and stakeholders
• Negotiate commercials and close deals effectively

Enterprise & CXO Engagement

• Engage with CXOs, IT Heads, CFOs, CHROs, and decision-makers
• Identify operational gaps and position Zoho as a strategic solution
• Lead high-value enterprise discussions and negotiations

Deal Closure & Cross-Functional Coordination

• Manage the complete sales lifecycle from prospecting to closure
• Coordinate with Pre-Sales, Delivery, Finance, and Support teams
• Ensure seamless handover post-closure for successful implementation

Customer Retention & Account Growth

• Drive long-term customer relationships and key account retention
• Support renewals, expansions, and digital transformation initiatives
• Identify new opportunities within existing customer base

CRM Discipline & Reporting

• Ensure accurate CRM updates and opportunity tracking
• Maintain data hygiene across leads, deals, and accounts
• Provide regular sales forecasts, reports, and pipeline insights
• Adhere to structured sales workflows and organizational processes

Requirements

• 3–10 years of experience in B2B SaaS / Zoho solution sales
• Strong understanding of Zoho ecosystem (CRM, Books, People, Desk, Creator, Projects, etc.)
• Proven track record of revenue growth and key account retention
• Strong experience in proposal creation, commercial structuring, and negotiation
• Experience in enterprise solution selling and digital transformation consulting
• Strong leadership, negotiation, and stakeholder management skills
• High ownership mindset with structured, process-driven approach