Sales Head- Senior Living

VERA VITA – AMAYA SENIOR LIVING

Job Description

Position: Sales Head – Senior Living.

Location: Munirabad, Hyderabad

Department: Sales & Customer Experience

Reports To: Management / Director

About Amaya

Amaya is a premium active senior living community by Vera Vita Living LLP, thoughtfully designed for a generation redefining what it means to grow older. By bringing together hospitality, healthcare, wellness, community and thoughtfully designed residences, Amaya creates an environment where residents enjoy independence, purpose and complete peace of mind.

Role Summary

The Sales Head – Senior Living will be responsible for developing and executing the overall sales strategy, driving revenue growth, leading the sales team and ensuring a seamless, customer-centric sales experience. The role involves managing the complete sales lifecycle, building strategic referral networks, monitoring sales performance and achieving occupancy and revenue targets. The ideal candidate should have strong leadership capabilities, commercial acumen and experience in consultative sales, preferably in real estate, hospitality, healthcare or senior living.

Key Responsibilities

· Develop and implement sales strategies to achieve monthly, quarterly and annual sales, revenue and occupancy targets.

· Lead, guide and motivate the sales team to achieve individual and organisational performance goals.

· Manage the complete sales lifecycle, from lead generation and prospect engagement to site visits, negotiations, bookings and customer onboarding.

· Monitor enquiries generated through digital platforms, referrals, walk-ins, channel partners and other sources to ensure effective lead management and conversion.

· Establish sales processes, review the sales pipeline and implement effective follow-up mechanisms to improve conversion rates.

· Conduct regular performance reviews and provide coaching, training and guidance to team members.

· Build and strengthen relationships with channel partners, healthcare providers, senior citizen communities, referral networks and other strategic stakeholders.

· Develop a thorough understanding of the senior living market, customer preferences, competitor offerings and emerging industry trends.

· Work closely with marketing, operations, customer experience, finance and legal teams to ensure smooth coordination throughout the customer journey.

· Oversee pricing discussions, commercial negotiations and booking closures in line with approved company policies.

· Prepare sales forecasts, MIS reports, performance dashboards and periodic updates for management.

· Identify opportunities to improve lead quality, customer engagement, sales productivity and overall revenue performance.

· Ensure a high standard of customer experience by understanding the needs of prospective residents and their families and promoting suitable lifestyle solutions.

· Establish and maintain effective CRM practices to ensure accurate reporting, timely follow-ups and visibility of the sales pipeline.

· Represent the organisation at relevant networking events, industry forums and promotional activities to strengthen brand visibility and generate business opportunities.

Qualifications & Experience

· Bachelor's degree in Business Administration, Marketing, Sales, Hospitality or a related discipline. An MBA or postgraduate qualification will be an advantage.

· 8–12 years of relevant experience in sales, business development or revenue generation, preferably in real estate, hospitality, healthcare, luxury residential projects or senior living.

· Prior experience in leading and managing a sales team, with a proven track record of achieving revenue and sales targets.

· Experience in residential real estate, premium housing, retirement communities or senior living will be an added advantage.

· Demonstrated experience in developing sales strategies, managing key accounts, building referral networks and driving business growth.

Skills & Competencies

· Strong leadership, team management and people development skills.

· Excellent communication, presentation, negotiation and closing abilities.

· Strong commercial awareness and strategic sales planning capabilities.

· Customer-first mindset with high emotional intelligence and relationship-building skills.

· Ability to analyse sales data, monitor KPIs and make data-driven decisions.

· Proficiency in CRM software, Microsoft Excel, PowerPoint and other sales reporting tools.

· Strong planning, organisational and problem-solving skills.

· Ability to work independently, manage multiple priorities and deliver results in a target-driven environment.

· Professional integrity, accountability and a commitment to delivering an exceptional customer experience.

Compensation

Compensation will be competitive and commensurate with qualifications, experience and demonstrated capabilities. Performance-linked incentives and other benefits will be offered in accordance with the Company's policies.

How to Apply

Interested candidates may share their updated resume with the HR team at hr@veravitaliving.com, mentioning "Application – Sales Head – Senior Living" in the subject line.